Active Notifications

Once an alert notification is triggered, you will see it appear in the “Active Notifications” tab. The notification will remain in the Active Notifications tab until a user acknowledges the notification.

Managing Active Notifications

In the Active Notifications section, users can:

• Filter: Use the filter button to filter notifications between all solutions, clusters, and alerts.

• Download: To export an active notification,Select your notification to enable the download button and click on it. After clicking the button, a .csv file will be saved in your local PC.

• Acknowledge: In an attempt to provide a corrective action methodology, we have provided users the ability to transition the active notifications to different states based on the corrective action. The first step in this process is to transition the notification from an active state to an acknowledged state.

  To do this, click on the Acknowlege button on top left corner of the list. After acknowledging the notification, it will disappear from the “Active Notifications” tab and be moved to the “Acknowledged Notifications” tab.