Acknowledged Notifications

Once an alert notification is acknowledged, you will see it appear in the “Acknowledged Notifications” tab. The notification will remain in the Acknowledged Notifications tab until a user archives the notification.

Managing Acknowledged Notifications

In the Acknowledged Notifications section, users can:

• Filter: You can filter notifications using the filter options located at the top left corner of the list. Simply select the desired values and the view will automatically update with your filtered data.

• Download: To export an acknowledged notification,Select your notification to enable the download button and click on it. After clicking the button, a .csv file will be saved in your local PC.

• Archived: Once the issue triggering an alert has been resolved, a user can archive the notification for historical purposes. Archiving a notification will tell the system to no longer keep count of the alerts for that notification. If the issue repeats itself, a new active notification will be triggered and will be required to be addressed separately.

  To Archive a notification, click on the notification’s “Archived” button on top left corner of the list. After archiving the notification, it will disappear from the “Acknowledged Notifications” tab and be moved to the “Historical Notifications” tab.